Frequently Asked Questions:

What is phonebook.gatech.edu?
Phonebook.gatech.edu is Georgia Tech's internet-based version of BellSouth's phone listings, including Yellow Pages, Residence, Business, and Government listings. BellSouth provides the software and data files free of charge to Georgia Tech.

Why create an electronic directory, when a printed version exists?
Phone books consume millions of trees each year. A recent study revealed that only 21% of phone books are being recycled. The rest end up in the local landfills around the cities where they are distributed each year. The electronic directory allows Atlanta businesses to help in this effort to conserve and preserve the environment. Geogia Tech is concerned with environmental stewardship. The electronic directory allows every University user (student, faculty, staff) to individually "contribute" to this effort.

How can I access phonebook.gatech.edu?
If you have Windows 95, 98, ME, NT, 2000, XP, or Mac OS 8.0 (or greater) begin by downloading the custom web client. Once you have downloaded the application and installed it, you can use it to search and browse the BellSouth listings that reside on phonebook.gatech.edu.

From where can I access the online phonebook?
Download of the online phonebook application is only allowed from Georgia Tech campus (or campus affiliated) machines; access to the pages of the phonebook is available from anywhere.

This service is intended for use by Georgia Tech faculty, staff, and students only. OIT does not have the resources to provide such a service to the entire Atlanta area. Thus, we are making the pages available to off-campus access, but restricting the download of the application to on-campus access only. This will allow off-campus faculty, staff, and students who use other ISP's to make use of the application from home.

Unauthorized access due to redistribution of the client to non-Georgia Tech affiliated individuals will result in OIT restricting the phonebook to on-campus access only.

Are there clients available for Unix?
There are currently no plans for a Unix client, though staff at the Office of Information Technology have been able to successfully run the Windows client under Wine on Redhat Linux for Intel. OIT has not verified it (yet) to run under Wine on any other platform.

How can I get help installing, running, or using the custom client?
Please see our Help page for the answer.

Why must you use a custom client? Why not just make it web-browser-based?
The client (about 2MB in size) functions as a viewer and is its own browser. Users do not need to launch Explorer or Netscape in order to access directories. The purpose of the client is primarily to make the search of the data base extremely fast and efficient and to provide a screen view that "looks and feels" like the original paper book. It also allows the user to view the proprietary data, which is both compressed and highly encrypted (for customer security).

An Active X client is also available for Internet Explorer on Windows 95/98/ME/NT/2000/XP. It allows access via an ActiveX Control that is installed in IE.

What about Georgia Tech's Campus phonebook?
There are currently no plans for an online version of the official Georgia Tech Campus Directory, though the idea certainly isn't out of consideration. Consult your printed edition of the Georgia Tech Campus Directory, call the Georgia Tech Operators at 404-894-2000 or access Tech's online directory of individuals at: http://www.gatech.edu/directories/

How can I find out more information about the online phonebook or make a comment about it?
Please see our Send Comment Page for the answer.

 

 

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