If you encounter problems installing or running the client, you can call the BellSouth helpdesk, toll-free, at:

    1-800-993-6041
    (Monday-Friday, 8am-5pm EST)

You can also send e-mail to:
to seek assistance. For fastest results, contact BellSouth via the phone number listed above.

While using the application, for more details or assistance, you can click on the help icon ( ) in the application. Naturally, there are also other helpful links in the application's "Help" menu.

If you have been successfully using the application in the past and it is no longer working, it might be possible that the server that is serving the phonebook pages is experiencing technical difficulties. You can check the server's status via the Office of Information Technology's Customer Support Center at 404-894-7173 (8am-5pm M-F).

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